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thunderbird is doubling my outgoing (sent) email, why?

  • 2 replies
  • 8 have this problem
  • 109 views
  • Last reply by bret261

bret261
bret261
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My sent folder displays duplicate outgoing email in Thunderbird with every message I send, why? How do I stop the duplicate email?

My sent folder displays duplicate outgoing email in Thunderbird with every message I send, why? How do I stop the duplicate email?

Chosen solution

Is this a Hotmail/live/outlook account? If so, uncheck "Place a copy in" under Tools/Account Settings/accountname/Copies & Folders, since a copy will already be placed in the Sent folder on the server. This Sent folder is visible in TB if the account is IMAP.

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Is this a Hotmail/live/outlook account? If so, uncheck "Place a copy in" under Tools/Account Settings/accountname/Copies & Folders, since a copy will already be placed in the Sent folder on the server. This Sent folder is visible in TB if the account is IMAP.

bret261
bret261 Question owner
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Yes, I am using an Outlook account and your instructions solved the problem, thank you so much. I appreciate you taking the time to help me out.