Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

empty boxes instead of icons in bookmarks sidebar

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

How do I solve the following issue: Many of the icons in the Bookmarks sidebar appear as empty boxes instead of icons. When the empty box icons are clicked the appropriate web site opens and the icon reappears where it should be in the sidebar, then inevitably it changes back to an empty box. Thank you for your help. Mac OS 10.9.1 Firefox 26.0

How do I solve the following issue: Many of the icons in the Bookmarks sidebar appear as empty boxes instead of icons. When the empty box icons are clicked the appropriate web site opens and the icon reappears where it should be in the sidebar, then inevitably it changes back to an empty box. Thank you for your help. Mac OS 10.9.1 Firefox 26.0

All Replies (3)

more options

Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

Note that you need to revisit web pages by using the bookmark to make Firefox retrieve the favicon.

more options

Many thanks, your suggestion was very helpful.