Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

lost settings

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by John99

Shaz-W
Shaz-W
more options

This morning when I opened Firefox, it had lost all my saved tabs, lost my toolbars and just kept giving me a pop up screen about an add on that I didn't want. Why has it done this and how can I put it back to how it was. AND HOW CAN I STOP FIREFOX MEDDLING AND DOING IT AGAIN????????

This morning when I opened Firefox, it had lost all my saved tabs, lost my toolbars and just kept giving me a pop up screen about an add on that I didn't want. Why has it done this and how can I put it back to how it was. AND HOW CAN I STOP FIREFOX MEDDLING AND DOING IT AGAIN????????

All Replies (1)

John99
John99
more options

Hi Shaz-w,
Sorry you are having problems with Firefox. 

AND HOW CAN I STOP FIREFOX MEDDLING AND DOING IT AGAIN????????

It will not be Firefox meddling. You or other software / malware will have made changes.

Try the Firefox Reset, but first of all read the article, Note you may wish to close all unnecessary open tabs and bookmark any that remain. You will loose some settings and open tabs, but bookmarks and passwords etc are preserved