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Lightbeam is installed, active, yet doesn't show that I have been to any website or have had any activity.

  • 1 reply
  • 16 have this problem
  • 2 views
  • Last reply by cor-el

Philkirk57
Philkirk57
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When I click on " Show Lightbeam " it opens a page in my browser. Nothing as far as activity shows on the page. It's just black where the legend symbols should appear. I've checked in the add on manager and it is acitve. My add on toolbar is checked yet I have no icon for Lightbeam. It looks like the program isn't having my web traffic pass through it.

When I click on " Show Lightbeam " it opens a page in my browser. Nothing as far as activity shows on the page. It's just black where the legend symbols should appear. I've checked in the add on manager and it is acitve. My add on toolbar is checked yet I have no icon for Lightbeam. It looks like the program isn't having my web traffic pass through it.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Try to contact Lightbeam for support.

There are other things that need your attention.

Note that your System Details List shows multiple Flash plugins.

  1. Shockwave Flash 11.9 r900
  2. Shockwave Flash 11.2 r202

You can check the Flash player installation folder for multiple Flash player plugins and remove all (older) version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\

You cn check the Flash version here:

You can find the latest Flash player versions for Firefox on this page.