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Clear history non-responsive

  • 2 replies
  • 8 have this problem
  • 7 views
  • Last reply by cor-el

sonny7863
sonny7863
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Usually I ctrl+shift+delete to clear my history/cookies/etc, or on the rare occasion i'll click from the drop down box. When i tried to clear my histroy today, the box with all the options to clear history did no pop up.

Usually I ctrl+shift+delete to clear my history/cookies/etc, or on the rare occasion i'll click from the drop down box. When i tried to clear my histroy today, the box with all the options to clear history did no pop up.

Chosen solution

Please update to Firefox 22 Update Firefox to the latest release, then try to Reset Firefox Refresh Firefox - reset add-ons and settings

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All Replies (2)

user633449
user633449
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Chosen Solution

Please update to Firefox 22 Update Firefox to the latest release, then try to Reset Firefox Refresh Firefox - reset add-ons and settings

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Make sure that you do not run Firefox in (permanent) Private Browsing mode (Never Remember History).

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.