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why does the first half inch of browzer screen remain inoperative. cannot click on and operate features

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by dennispau1

dennispau1
dennispau1
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any screen which has an operable function within1.25cm from the top of the browser window is inoperable. meaning that I cannot log on or select any other function

any screen which has an operable function within1.25cm from the top of the browser window is inoperable. meaning that I cannot log on or select any other function

All Replies (2)

philipp
philipp
  • Moderator
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hello, can you try to replicate this behaviour when you launch firefox in safe mode once? if not, maybe an addon like an outdated toolbar is interfering here...

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

dennispau1
dennispau1 Question owner
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By trial and error I found that the Yahoo toolbar was the cause of the problem. All now working fine