Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Facebook messenger for Firefox doesn't show the chat tab

  • 4 replies
  • 10 have this problem
  • 5 views
  • Last reply by Kelvets

Kelvets
Kelvets
more options

Hi. I have just installed Facebook messenger for Firefox, which was advertised in the Firefox start page. Here's the link for it: https://www.facebook.com/about/messenger-for-firefox?src=firefox_promo_2

I don't like the sidebar taking a chunk from my screen space, so I unchecked "show sidebar", and the only things left were a small tab on the botom right corner on the screen, which you could click to expand and show your friends, much like Facebook chat when you don't have the sidebar active. But for some reason it's gone now and I can't find how to activate it again. The chat still works, if someone talks to me their chat tab will appear even when I don't have any Facebook tabs open; just the friends list tab is gone. How do I make it return?

Thank you!

Hi. I have just installed Facebook messenger for Firefox, which was advertised in the Firefox start page. Here's the link for it: https://www.facebook.com/about/messenger-for-firefox?src=firefox_promo_2 I don't like the sidebar taking a chunk from my screen space, so I unchecked "show sidebar", and the only things left were a small tab on the botom right corner on the screen, which you could click to expand and show your friends, much like Facebook chat when you don't have the sidebar active. But for some reason it's gone now and I can't find how to activate it again. The chat still works, if someone talks to me their chat tab will appear even when I don't have any Facebook tabs open; just the friends list tab is gone. How do I make it return? Thank you!

All Replies (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

I'm still running Firefox 16, so I'm not familiar with how that add-on works. Extensions usually have an Options button to configure their UI, but I don't know whether Messenger is an extension or maybe a webapp or something else. If you check the Add-ons page, can you find it under Extensions or in a new category of some kind? Any Options button?

orange Firefox button or classic Tools menu > Add-ons

Kelvets
Kelvets Question owner
more options

It's not an extension, as it does not show up in any of the add-on categories. When I installed it, it showed up instantly, without the need of restarting the browser. There is no proper options screen.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hmmm, apparently it integrates in a new way. You can try using either of these menu items to turn on the sidebar:

Firefox > Options > Facebook Messenger for Firefox

Tools > Facebook Messenger for Firefox (a sub-menu appears when enabled)

Then when you turn it off again, you get the sidebar-style list in the page. That doesn't seem to last forever; it might take some time to work out exactly how the feature works with the site.

Kelvets
Kelvets Question owner
more options

Thank you for your answers jscher2000. I have uninstalled the messenger as I didn't really like the way it functions, I'll just use facebook chat on its own tab as usual. Thanks again for your interest in helping! :)