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Firefox won't update to 15.0 version on Mac

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by ideato

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I currently have Firefox 14.0.1 on my Mac. After I click "apply update" in the "about Firefox" window, Firefox restarts, and I get another window that says "Connecting to update server", but it never connects.

I currently have Firefox 14.0.1 on my Mac. After I click "apply update" in the "about Firefox" window, Firefox restarts, and I get another window that says "Connecting to update server", but it never connects.

Modified by wolf518

Chosen solution

If there is an issue with update or permissions the better and safest way is to download and install firefox:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

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Here's a few screenshots:

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Chosen Solution

If there is an issue with update or permissions the better and safest way is to download and install firefox:

1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html

2. Trash the current Firefox application to do a clean install.

3. Install the version that you have downloaded.

Do not select to remove your personal data, your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks or other personal data.

see also: Installing Firefox on Mac


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.