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I'm on mac OS 10.7.4 and when i try to update my FF it gets hung up saying "dowlosing ff...connecting to update server" and gets stuck

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  • Last reply by cor-el

crsuofa
crsuofa
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When I try to upgrade my FireFox browner i get this pop up window that gets hung up. it says "Downloading Firefox." "connecting to the update server..." and gets stuck there

When I try to upgrade my FireFox browner i get this pop up window that gets hung up. it says "Downloading Firefox." "connecting to the update server..." and gets stuck there

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cor-el
cor-el
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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.