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error msg for email (worked until 1 wk ago) "cant access, no portal"

  • 3 replies
  • 1 has this problem
  • 5 views
  • Last reply by Vivek

pattodd
pattodd
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My internet provider is embarq. My email address is through embarq. It comes up on homepage when I start. When I click on email I get error msg that says cant access because I dont have portal. I can access if I use Internet Explorer. Firefox is only browser I run. It worked without a glitch until 7 days ago.








firefox is only browser I run. It worked without a glitch until 7 days ago.

My internet provider is embarq. My email address is through embarq. It comes up on homepage when I start. When I click on email I get error msg that says cant access because I dont have portal. I can access if I use Internet Explorer. Firefox is only browser I run. It worked without a glitch until 7 days ago. firefox is only browser I run. It worked without a glitch until 7 days ago.

Chosen solution

Hi,

Please also try after deleting the cache and cookies: Tools (Alt + T) > Clear Recent History, choose Everything in Time range to clear and Cache and Cookies under Details and Clear Now. Clear Recent History

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All Replies (3)

Vivek
Vivek
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Chosen Solution

Hi,

Please also try after deleting the cache and cookies: Tools (Alt + T) > Clear Recent History, choose Everything in Time range to clear and Cache and Cookies under Details and Clear Now. Clear Recent History

Modified by Vivek

pattodd
pattodd Question owner
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Thank you, problem solved.

Vivek
Vivek
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You are welcome :)