We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by AliceWyman

babysteps65
babysteps65
more options

Firefox crashes every time upon launch since I downloaded a recommended security update yesterday. I have uninstalled, downloaded, reinstalled, tried safe mode and nothing works. It will not start up.

Firefox crashes every time upon launch since I downloaded a recommended security update yesterday. I have uninstalled, downloaded, reinstalled, tried safe mode and nothing works. It will not start up.

All Replies (1)

AliceWyman
AliceWyman
  • Moderator
more options

The crash report for your first listed Report ID is
https://crash-stats.mozilla.com/report/index/d8d85cc7-830c-4788-b22e-4b8ce2111109 

Firefox 8.0 Crash Report [@ DbgBreakPoint ]
ID: d8d85cc7-830c-4788-b22e-4b8ce2111109 
Signature: DbgBreakPoint

(The other crash Report IDs you listed have the same signature)

The related bug 691271 that's included on the crash report is marked "[Fixed in Roboform 7.6.2]" so you should update the Roboform application to stop the crashes.

Modified by AliceWyman