Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is set open with a blank page and yet I keep getting the "Welcome to Firefox" page, how can I change this?

  • 9 replies
  • 9 have this problem
  • 1 view
  • Last reply by cor-el

more options

Firefox updated to version 5 and upon starting I was greeted with a "Welcome to Firefox" page, I expected that and checked my settings to ensure that it would start with a blank page next time. However, even though it states "Show a blank page" when Firefox starts, it's still showing me the "Welcome to Firefox" page every time it starts, can anyone please help me with this?

Firefox updated to version 5 and upon starting I was greeted with a "Welcome to Firefox" page, I expected that and checked my settings to ensure that it would start with a blank page next time. However, even though it states "Show a blank page" when Firefox starts, it's still showing me the "Welcome to Firefox" page every time it starts, can anyone please help me with this?

Chosen solution

Did you try to delete the file prefs.js in the Firefox Profile Folder ?

Help > Troubleshooting Information > Profile Directory: Open Containing Folder


Read this answer in context 👍 0

All Replies (9)

more options
more options

Many thanks cor-el, I tried and still am greeted with the welcome page. I clicked "reset to defaults" and selected "show my home page" and even the "use a bookmark" but all to no avail. I am still shown the "Welcome to Firefox" page whenever I start up.

more options

Chosen Solution

Did you try to delete the file prefs.js in the Firefox Profile Folder ?

Help > Troubleshooting Information > Profile Directory: Open Containing Folder


more options

I deleted the prefs file and all seems to be working OK now, many thanks for your help cor-el as I now start up with a blank page again.

more options

I have this problem and tried this solution but it didn't work.

more options

Did you check the Home page setting and if that is OK deleted the file prefs.js in the Firefox Profile Folder ?

more options

I have rechecked my homepage and done everything above except I do not have a file called prefs.js. I have a file called prefs and another prefs.js.lpbak

more options

Windows is probably hiding the .js file extension, so you only see a file prefs. You can check the Properties via the right-click context menu to see the file type.