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Firefox 4.0.1 does not install properly. It keeps asking to reboot to finish. i can't uninstall it via Control Panel.

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  • 11 have this problem
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  • Last reply by Xircal

djmextra
djmextra
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I had Mozilla Firefox 4.0 on Windows 7. I saved the bookmarks and uninstalled it. Downloaded 4.01 and did the typical standadrd install. It asked for a reboot to finish as expected. I rebotted and it did not finish installation. Then I tried to unistall it using control panel. So that removed it (or so it seemed). So i went to reinstall. Mozilla says reboot to finish install immediately. That of course does not work, can't uninstall as control panel does not see itand cant install. Anyone know how to completey get rid of this thing. No I cant delete it from the C:\Program files <x86> directory either. It's a hung mess.

I had Mozilla Firefox 4.0 on Windows 7. I saved the bookmarks and uninstalled it. Downloaded 4.01 and did the typical standadrd install. It asked for a reboot to finish as expected. I rebotted and it did not finish installation. Then I tried to unistall it using control panel. So that removed it (or so it seemed). So i went to reinstall. Mozilla says reboot to finish install immediately. That of course does not work, can't uninstall as control panel does not see itand cant install. Anyone know how to completey get rid of this thing. No I cant delete it from the C:\Program files <x86> directory either. It's a hung mess.

All Replies (1)

Xircal
Xircal
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You gone about it the wrong way I'm afraid. For future reference; to update version 4.0 to 4.0.1 and for future editions, go to Help | About Firefox and then click the Check For Updates button.

I think what you'll have to do now is follow instructions in this article to uninstall it: http://kb.mozillazine.org/Uninstalling_firefox

Once you've achieved that goal, go to Download Firefox 4.0.1 and download a fresh installation file to the desktop using either IE8 or 9. Save the file to your desktop when you see the prompt and then reinstall it from there.