Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

i cannot download addons because i receive a message that says there is a connection failure on addons.mozilla.org

  • 5 replies
  • 321 have this problem
  • 5 views
  • Last reply by jemrkr

edmckelvey
edmckelvey
more options

when i attempt add the security addons i receive the message"addons cannot be downloaded because of a connection failure on addons.mozilla.org". This is not due to a failure of the internet.

Ehanks

when i attempt add the security addons i receive the message"addons cannot be downloaded because of a connection failure on addons.mozilla.org". This is not due to a failure of the internet. Ehanks

All Replies (5)

ramshackle
ramshackle
more options

I too have the same issue. However I am running Windows 7 professional.

gymrat29
gymrat29
more options

I have Windows 7 64 bit and get the same message. I'm running the latest Firefox as of this writing: 5.0.1.

st4rdog
st4rdog
more options

Same issue. Windows 7 64-bit. FF 5.0.1.

Mike Julian
Mike Julian
more options

I am using Windows XP and Firefox 7 and I am getting this. I added the xpinstall:enabled line into the about:config but that's not helping. I still get the same error. Would really like to fix this soon.

I just moved back to Firefox from Chrome and it would really be the shits if I couldn't get this to work. :/

    • it should also be noted that I was able to successfully install adblock and Lastpass. Since then I have not been able to install anything else.

Modified by Mike Julian

jemrkr
jemrkr
more options

I am replying to a duplicate post.

Also getting this error. Running Ff 7.0 in Windows XP Home SP3. PartyPengy's solution from this thread:

https://support.mozilla.com/en-US/questions/855759#answer-253445

did not work for me. I even tried restarting Ff after the about:config edit, even though it didn't say you had to. No joy.

However, mha007's workaround from the same thread did work, except in Ff7 the link says, "+ Add to Firefox." Also, to open it, you have to click on the Ff menu button, hover over "New Tab," and then click "Open File...."