We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why won't Firefox allow access to leaving comments on the UK's Daily Telegraph site but Safari does?

  • 1 reply
  • 6 have this problem
  • 3 views
  • Last reply by cor-el

pfgpowell
pfgpowell
more options

I have Firefox 3.5.3 on my iBook running Mac OS 10.5.8 as well as Safari 5.0.3. I occasionally want to use the leave a comment facility on a newspaper site (the Daily Telegraph in the UK) but despite logging into my account I cannot do so. At first I thought it was a fault with the paper's website, but I fired up Safari and found there is no such problem. So the fault must lie with Firefox. Can this be true? And, if so, why?

I have Firefox 3.5.3 on my iBook running Mac OS 10.5.8 as well as Safari 5.0.3. I occasionally want to use the leave a comment facility on a newspaper site (the Daily Telegraph in the UK) but despite logging into my account I cannot do so. At first I thought it was a fault with the paper's website, but I fired up Safari and found there is no such problem. So the fault must lie with Firefox. Can this be true? And, if so, why?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: