Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Retrieving my bookmarks

  • 2 replies
  • 0 have this problem
  • 7 views
  • Last reply by James

more options

After formating my PC today, I've reset my password beceause I could not recall it. Now, all my bookmarks have gone. Can you help me with retreiving my bookmarks, or can Mozilla send those to me? IT's very important. Thanks in advance.

After formating my PC today, I've reset my password beceause I could not recall it. Now, all my bookmarks have gone. Can you help me with retreiving my bookmarks, or can Mozilla send those to me? IT's very important. Thanks in advance.

All Replies (2)

more options

Here's the thing with Firefox Sync account login if there is nothing else besides that one computer connected to sync when you log back to sync that sync data check your current Firefox data and if there's nothing there it reset all those sync data thus wiping clean any data you had in sync. Mozilla/Firefox or Forum users can't help with your data retrieval here. What you should've done before this was use Firefox help on backing up your data/profile and bookmarks before doing what you did so you can restore them but as of what happened I doubt there anything to get back now.

Modified by markwarner22

Helpful?

more options

Sync connects to a sync server and not device to device though.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.