Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

electronically signed e-mail

  • 1 reply
  • 0 have this problem
  • 4 views
  • Last reply by poljos

more options

Hello, I have a qualified certificate for electronic signature installed on my PC and added to Thunderbird, but when I want to electronically sign an email I send, it doesn't work and it gives me this message: Send message failed. You have selected an electronic signature for this message, but the application could not find the corresponding certificate specified in the account settings for mail and newsgroups, or the certificate has expired.

Do you know what this could be? Thank you for your reply.

Have a nice day Daniel Suk, e-mail: [email protected]

Hello, I have a qualified certificate for electronic signature installed on my PC and added to Thunderbird, but when I want to electronically sign an email I send, it doesn't work and it gives me this message: Send message failed. You have selected an electronic signature for this message, but the application could not find the corresponding certificate specified in the account settings for mail and newsgroups, or the certificate has expired. Do you know what this could be? Thank you for your reply. Have a nice day Daniel Suk, e-mail: [email protected]

All Replies (1)

more options

Nejsem v tom kovaný, ale je možné, že nějaký nainstalovaný antivirák posoudí ten certifikát jako podezřelý a nahradí ho svým vlastním. V každém případě zkus vypnout případný newindowsovský antivirák (kompletně - nesmí běžet ani jako služba za pozadí). Případně kontaktovat vydavatele toho certifikátu.