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Unread Messages on Web may be Read Messages in Thunderbird

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My service provider is QX.net which uses Magic Mail web email. I have Firefox 115.ll, 64 bit. I have Thunderbird 115.11.1, 32 bit.

The Magic Mail on my Server shows 253 unread messages. I have identified some of those 253 messages in my Thunderbird folder and they have been read, and are shown as read in Thunderbird. There seem to be 3 different dates involved. This is a concern as it is unacceptable not to receive all of my messages.

Please advise what I can do to address this so that I receive all my messages and so that when I have read them they are shown as "read" in Thunderbird and in Magic Mail.

Thank you so very much for any help.

My service provider is QX.net which uses Magic Mail web email. I have Firefox 115.ll, 64 bit. I have Thunderbird 115.11.1, 32 bit. The Magic Mail on my Server shows 253 unread messages. I have identified some of those 253 messages in my Thunderbird folder and they have been read, and are shown as read in Thunderbird. There seem to be 3 different dates involved. This is a concern as it is unacceptable not to receive all of my messages. Please advise what I can do to address this so that I receive all my messages and so that when I have read them they are shown as "read" in Thunderbird and in Magic Mail. Thank you so very much for any help.

All Replies (3)

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Is your account configures as IMAP or POP? The answer is very protocol dependent.

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Do you need more information still to help me with a solution?