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having problem with united website at 118.0.2 fiefox level

  • 2 replies
  • 0 have this problem
  • 9 views
  • Last reply by cor-el

Mark Karier
Mark Karier
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update on 10/11/23 to current level - since have had issues with united air lines website with blank pages - did a refresh of firefox and issue still continues ... is this a known issue? If not - any suggestions on how to diagnose problem would be appreciated ... thanks

update on 10/11/23 to current level - since have had issues with united air lines website with blank pages - did a refresh of firefox and issue still continues ... is this a known issue? If not - any suggestions on how to diagnose problem would be appreciated ... thanks

All Replies (2)

zeroknight
zeroknight
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Try disabling Tracking Protection for the site.

cor-el
cor-el
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  • Top 10 Contributor
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You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window