Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Netaddress outgoing email problem

  • 1 reply
  • 0 have this problem
  • 37 views
  • Last reply by david

tvlegnd
tvlegnd
more options

I am using Netaddress ([email protected]) as my email provider. Whenever I attempt to send an outgoing email from this account I get tge following error message:

"Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.postoffice.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again."

After 3 or 4 repeated attempts the message is successfully sent. The support team (Silver Sky) for this product attribute the failure to anyone but them. Any help or suggestions would be appreciated. Changing email providers is not a viable option for this account. Thanks, Bob

I am using Netaddress ([email protected]) as my email provider. Whenever I attempt to send an outgoing email from this account I get tge following error message: "Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.postoffice.net failed. The server may be unavailable or is refusing SMTP connections. Please verify that your Outgoing server (SMTP) settings are correct and try again." After 3 or 4 repeated attempts the message is successfully sent. The support team (Silver Sky) for this product attribute the failure to anyone but them. Any help or suggestions would be appreciated. Changing email providers is not a viable option for this account. Thanks, Bob

All Replies (1)

david
david
  • Top 10 Contributor
more options

Puzzling, I have been a customer of theirs for two decades with never a problem, so this may be a temporary glitch. SMTP settings are smtp dot postoffice dot net , port 587 , normal password STARTTLS