Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Messages to a gmail address are blocked

  • 1 reply
  • 8 have this problem
  • 2 views
  • Last reply by david

Ron
Ron
more options

Recently most but not all messages I send to my wife's gmail address fail - the Message Delivery Failure notice contains the text below. I have done some research on "SPF" and "DKIM", so I know what the abbreviations stand for and something about their use. But I can't determine how either one might be implemented in T-bird to solve the problem. Both seem to be closely linked to the gmail ecosystem. I do not use gmail on T-Bird; all of my accounts are for/with my own .name domain name. This arrangement has worked very well for years, until this gmail issue started. Can anyone shed any light on it?

Thanks in advance for any help or words of wisdom.

Reason: There was an error while attempting to deliver your message with [Subject: "Text of LLC question"] to [email protected]. MTA p3plwbeout15-05.prod.phx3.secureserver.net received this response from the destination host IP - 172.253.122.27 - 550 , 550-5.7.26 This message does not pass authentication checks (SPF and DKIM both 550-5.7.26 do not pass). SPF check for [dunbar7.name] does not pass with ip: 550-5.7.26 [173.201.193.42].To best protect our users from spam, the message 550-5.7.26 has been blocked. Please visit 550-5.7.26 https://support.google.com/mail/answer/81126#authentication for more 550 5.7.26 information. 8-20020a370b08000000b0071f40a59fedsi3647616qkl.653 - gsmtp

Recently most but not all messages I send to my wife's gmail address fail - the Message Delivery Failure notice contains the text below. I have done some research on "SPF" and "DKIM", so I know what the abbreviations stand for and something about their use. But I can't determine how either one might be implemented in T-bird to solve the problem. Both seem to be closely linked to the gmail ecosystem. I do not use gmail on T-Bird; all of my accounts are for/with my own '''.name''' domain name. This arrangement has worked very well for years, until this gmail issue started. Can anyone shed any light on it? Thanks in advance for any help or words of wisdom. Reason: There was an error while attempting to deliver your message with [Subject: "Text of LLC question"] to [email protected]. MTA p3plwbeout15-05.prod.phx3.secureserver.net received this response from the destination host IP - 172.253.122.27 - 550 , 550-5.7.26 This message does not pass authentication checks (SPF and DKIM both 550-5.7.26 do not pass). SPF check for [dunbar7.name] does not pass with ip: 550-5.7.26 [173.201.193.42].To best protect our users from spam, the message 550-5.7.26 has been blocked. Please visit 550-5.7.26 https://support.google.com/mail/answer/81126#authentication for more 550 5.7.26 information. 8-20020a370b08000000b0071f40a59fedsi3647616qkl.653 - gsmtp

All Replies (1)

david
david
  • Top 10 Contributor
more options

DKIM and SPF are settings to be done on your email host. They are needed to legitimize your domain. For example, if you have the domain ronsplace and the webhost is bluehost, then when you send email the smtp server is is one of bluehost's. To ensure it isn't spam, another email server may probe to see if bluehost is set up to serve ronsplace, or whether ronsplace is a spam domain. So, if you're sending mail from your domain and receiving DKIM and SPF errors, contact your web host.