Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Thunderbird account setup fails; hmail server account exists

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by Matt

truckeesolutions
truckeesolutions
more options

TB is used in a self-contained Windows development environment. Email accounts are created in TB to confirm the app in development correctly creates & sends email. Several accounts have already been created using local POP3 & SMTP settings. The mail server (hmail) logs show a POP3 connection when the new account settings are re-tested yet TB says "...failed to find settings.." There is no other explanation. Please advise.

TB is used in a self-contained Windows development environment. Email accounts are created in TB to confirm the app in development correctly creates & sends email. Several accounts have already been created using local POP3 & SMTP settings. The mail server (hmail) logs show a POP3 connection when the new account settings are re-tested yet TB says "...failed to find settings.." There is no other explanation. Please advise.

All Replies (2)

truckeesolutions
truckeesolutions Question owner
more options

Issue resolved. Not entirely sure why. Thanks for listening.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

If you have not already come to the information, logging is what you need to answer such questions. See https://thunderbirdtweaks.blogspot.com/2021/10/logging-new-account-wizard.html My other post on SMTP logging might also be of interest as you are working through the processes. https://thunderbirdtweaks.blogspot.com/2021/10/logging-mail-sending-in-thunderbird.html