telus porting to google nightmare
my problem is the opposite. I was getting my email through telus web mail. Telus has decided to port everyone over to google mail...which I hate. I was told that the port would be smooth as silk and all Thunderbird would require is a couple of tweaks and all would be well.... on October 12th my email "[email protected]" was ported to google. I contacted telus tech support to help setting up Thunderbird and they deleted my profile. I was concerned that all of my "pop" email would disappear but the tech agent said that it would not. The tech agent then re-instated the email "[email protected]" and changed the account into an "imap" account he re-instated the [email protected] profile with-in thunderbird" and aimed it to google email servers. Well, all my emails disappeared. the agent said that there was a back-up somewhere and we could easily get my email back. I have tried everything and nothing has worked. I have a backup of the profile as of 2 days ago. I have tried redirecting Thunderbird to another email folder using the account settings to server settings to a version of the profile I placed on my "D" drive. The emails appear, the system becomes unstable, the the "script" is running message comes up with a continue or discontinue choice and no matter what you choose the emails disappear. I have tried over writing the mail folder within the profile found on the "C" drive and the same thing above happens? Telus will no longer help me and I have been left high and dry. I have another email that I need to activate for my wife but I am afraid to damage her inbox as it is color coded and represents years of work. Please can anyone help me? Todd
Chosen solution
The mozmsgs files are Windows search files, and do not contain the entire mail, like the mbox files. Note that for every mbox file named e.g. Folder, there is an index file Folder.msf. Also, look in the ...AppData/Roaming/Thunderbird/Profiles folder for other profile folders, e.g. xxxxxxxx.default, that may contain your old POP account folders. The attached picture shows a typical account folder with mbox files and .msf files.
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I forgot to mention I have Thunderbird 78.9.1 on 64 bit windows 10
Todd
There was no need to remove the current profile - the switch can be accomplished by simply changing the server settings. But if you now have the account as IMAP, the original POP mail is probably still in the existing profile, or an older profile, or a backup profile.
Look in the Mail subfolders of the profile for a subfolder with the POP mail, e.g. Mail/pop.telus.net or pop-1.telus.net. In the account subfolder, find the mbox files - large files with no extension, named after folders, e.g. Inbox, Sent. Copy the mbox files into Mail/Local Folders of the active profile, with TB closed, then restart TB and find the folders under Local Folders in the Folder Pane. The same method can be used for copying mbox files from Mail/Local Folders in the POP profile or for mbox files in sbd folders.
I see no evidence of an mbox file anywhere?
as it turns out I had a seperate email profile that was a catch all for my incoming email but I do not have anything like that for my sent. I have tried going to the pop.telus-1.net folder and copying the Sent.mozmsgs folder over, I have tried copying the contents of this folder over, nothing works?
I guess I am not understanding I have tried copying the sent.mozmsgs which I am guessing are the mbox files? to the local folder, but the mbox does not exist anywhere on my computer. I wish I could talk to someone this is to hard to figure out. I have used thunderbird sind the 90's but I may have to give it up? Can someone please help
Chosen Solution
The mozmsgs files are Windows search files, and do not contain the entire mail, like the mbox files. Note that for every mbox file named e.g. Folder, there is an index file Folder.msf. Also, look in the ...AppData/Roaming/Thunderbird/Profiles folder for other profile folders, e.g. xxxxxxxx.default, that may contain your old POP account folders. The attached picture shows a typical account folder with mbox files and .msf files.
