Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Outlook messages not visible when opened ; Uncaught (in promise) Error: GetTimeZone failed: No Reason Phrase

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Olilaf

more options

Hi,

I am using Firefox v84.0.1 to read mails in Outlook online OWA. When I try to open a message, an error messag is shown in the window:

     the e-mail message can not be displayed, check your internet connection.

In the console I see messages like: Uncaught (in promise) Error: GetTimeZone failed: No Reason Phrase

Hi, I am using Firefox v84.0.1 to read mails in Outlook online OWA. When I try to open a message, an error messag is shown in the window: the e-mail message can not be displayed, check your internet connection. In the console I see messages like: Uncaught (in promise) Error: GetTimeZone failed: No Reason Phrase
Attached screenshots

Chosen solution

I have logged out and in on outlook.live.com an the problem is solved.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

I have logged out and in on outlook.live.com an the problem is solved.