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I have my primary email account set to forward all my messages to another gmail account. Suddenly the forwarding stopped . . . how do I fix this?

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  • Last reply by McCoy

Anne
Anne
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I used to receive all my emails from my primary email account in my secondary account. Now this is not happening. There was some sort of change to my FireFox account that may have stopped the messages being forwarded. I checked and the forward is still set up with the primary email, so there is something blocking it in the secondary email and I can't figure out what?

I used to receive all my emails from my primary email account in my secondary account. Now this is not happening. There was some sort of change to my FireFox account that may have stopped the messages being forwarded. I checked and the forward is still set up with the primary email, so there is something blocking it in the secondary email and I can't figure out what?

Chosen solution

Unfortunately, Firefox has nothing to do with your email address. It has not control over any of your email settings. If your email forwarding has stopped, it's likely a configuration issue on your email account.

You will likely have more luck if you post this question on your email provider's support website or contact their support directly.

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All Replies (3)

Wesley Branton
Wesley Branton
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Chosen Solution

Unfortunately, Firefox has nothing to do with your email address. It has not control over any of your email settings. If your email forwarding has stopped, it's likely a configuration issue on your email account.

You will likely have more luck if you post this question on your email provider's support website or contact their support directly.

Anne
Anne Question owner
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Thanks - I’ll do that.

McCoy
McCoy
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Anne said

Thanks - I’ll do that.

Hello Anne,

Just in case this helps :

https://support.mozilla.org/en-US/kb/problems-with-email-how-to-find-help