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My emails are going in to peoples SPAM folders

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by Matt

sally4
sally4
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I keep sending emails to people and they almost always go in to their spam folders. If they add my address to their contacts it solves the problem but for initial contact it fails.

I've run a test online and these are the results... unfortunately I don't understand them! Any help is much appreciated as I'm a freelancer and it's costing me work and making me look ignorant :-(

  • 3.5 BAYES_99 BODY: Bayes spam probability is 99 to 100%
  • [score: 1.0000]
  • 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked.
  • See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block
  • for more information.
  • [URIs: ********.co.uk]
  • 0.7 SPF_SOFTFAIL SPF: sender does not match SPF record (softfail)
  • 1.1 URI_HEX URI: URI hostname has long hexadecimal sequence
  • 0.2 BAYES_999 BODY: Bayes spam probability is 99.9 to 100%
  • [score: 1.0000]
  • 0.1 HTML_MESSAGE BODY: HTML included in message
  • -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's
  • domain
  • 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily
  • valid
  • -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature

X-Spam-Status: Yes, hits=5.5 required=-20.0 tests=BAYES_99,BAYES_999, DKIM_SIGNED,DKIM_VALID,DKIM_VALID_AU,HTML_MESSAGE,SPF_SOFTFAIL,URIBL_BLOCKED, URI_HEX autolearn=no autolearn_force=no version=3.4.0 X-Spam-Score: 5.5

I keep sending emails to people and they almost always go in to their spam folders. If they add my address to their contacts it solves the problem but for initial contact it fails. I've run a test online and these are the results... unfortunately I don't understand them! Any help is much appreciated as I'm a freelancer and it's costing me work and making me look ignorant :-( * 3.5 BAYES_99 BODY: Bayes spam probability is 99 to 100% * [score: 1.0000] * 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked. * See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block * for more information. * [URIs: ********.co.uk] * 0.7 SPF_SOFTFAIL SPF: sender does not match SPF record (softfail) * 1.1 URI_HEX URI: URI hostname has long hexadecimal sequence * 0.2 BAYES_999 BODY: Bayes spam probability is 99.9 to 100% * [score: 1.0000] * 0.1 HTML_MESSAGE BODY: HTML included in message * -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's * domain * 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily * valid * -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature X-Spam-Status: Yes, hits=5.5 required=-20.0 tests=BAYES_99,BAYES_999, DKIM_SIGNED,DKIM_VALID,DKIM_VALID_AU,HTML_MESSAGE,SPF_SOFTFAIL,URIBL_BLOCKED, URI_HEX autolearn=no autolearn_force=no version=3.4.0 X-Spam-Score: 5.5

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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perhaps you might share the server you are sending from and the domain the email address belongs to. I assume they are not the same as the SPF record and the sender do not match.

That may be 100% of your issue. But without knowing the servers and domains I am really just guessing.

Note that SPF is a part of the domains DNS record and specifies the allowed sending hosts for the domain. Usually we see these sorts of issues on personal domains from the very bottom end of the price structure. Or those configured by someone that really does not know what is needed following a how to.

sally4
sally4 Question owner
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Sorry, here is the report I did on isnotspam... my website address is gabcreative.co.uk

  • 3.5 BAYES_99 BODY: Bayes spam probability is 99 to 100%
  • [score: 1.0000]
  • 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was blocked.
  • See http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block
  • for more information.
  • [URIs: rackcdn.com]
  • -0.0 SPF_PASS SPF: sender matches SPF record
  • 1.1 URI_HEX URI: URI hostname has long hexadecimal sequence
  • 0.2 BAYES_999 BODY: Bayes spam probability is 99.9 to 100%
  • [score: 1.0000]
  • 0.1 HTML_MESSAGE BODY: HTML included in message
  • -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from author's
  • domain
  • 0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily
  • valid
  • -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature
  • 0.0 T_REMOTE_IMAGE Message contains an external image

X-Spam-Status: Yes, hits=4.8 required=-20.0 tests=BAYES_99,BAYES_999, DKIM_SIGNED,DKIM_VALID,DKIM_VALID_AU,HTML_MESSAGE,SPF_PASS,T_REMOTE_IMAGE, URIBL_BLOCKED,URI_HEX autolearn=no autolearn_force=no version=3.4.0 X-Spam-Score: 4.8

I also did a scan on Mail Tester...

We check if the server you are sending from is authenticated [SPF] Your server 74.220.194.128 is authorized to use [email protected] Your DKIM signature is valid You do not have a DMARC record Your server 74.220.194.128 is successfully associated with gateway7.unifiedlayer.com Your domain name gabcreative.co.uk is assigned to a mail server. Your hostname gateway7.unifiedlayer.com is assigned to a server.

I'm blacklisted with LashBack.. and when I get more info..

The IP was initially listed on 5/16/2019 2:02:08 PM (view headers). The most recent violation was received 8/20/2019 8:00:51 AM (view headers).

Received: from cm1.websitewelcome.com (unknown [192.185.0.102]) by gateway7.unifiedlayer.com (Postfix) with ESMTP id 887F520176271 for <[REDACTED]>; Tue, 20 Aug 2019 09:59:25 -0500 (CDT) Received: from fennel.arvixe.com ([23.91.70.69]) by cmsmtp with SMTP id 05bYiRAtDwLnQ05bYiY42i; Tue, 20 Aug 2019 09:59:25 -0500 Received: from siizn (vds-350654.hosted-by-itldc.com [185.14.29.115]) by fennel.arvixe.com ; Tue, 20 Aug 2019 09:59:23 -0500 X-AuthUser: [email protected] Message-ID: <[email protected]> Reply-To: "Walgreens" <[email protected]> From: "Walgreens" <[email protected]> Subject: Careers Opportunity Date: Tue, 20 Aug 2019 07:59:16 -0700 MIME-Version: 1.0 Content-Type: multipart/related; boundary="a212a4f7fcd7fdf5797cca6683577d70969c5b" X-Source-IP: 185.14.29.115 X-Exim-ID: 251fe8bbb09b4e42653086d521e4cec2e0c03c57 X-Sender-Auth: [email protected] X-Local-Domain: magixwall.com X-Source-Sender: (vds-350654.hosted-by-itldc.com) [185.14.29.115]: X-Source-Cap: aW5mbztpbmZvO21hZ2l4d2FsbC5jb20=


Which is concerning because I've never emailed Walgreens or a building company in India?!

I think at this point most of my emails are just going in to everyones spam folders.

Matt
Matt
  • Moderator
  • Top 10 Contributor
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I suggest you talk to your hosting provider. You using a bargain basement host and undoubted you are using a shared mail server which is blacklisted. Possible every customer the host has is using the same outgoing mail server. But it is an issue for them to resolve.

but don't just take my word for it, read this https://ericasadun.com/2018/05/15/the-festering-realities-of-bluehost-in-which-i-learn-about-unifiedlayer-com/

Perform your own searches as the posting suggests and then contact your host or an explanation.