1) How do I find the version of the current program? 2) Why does it keep crashing blaming Adobe Flash? 3) Why does it ALWAYS say need to update - even after
1) I have tried every trick to find the current version - it will not display it. 2) I watch streaming TV but it will eventually crash blaming adobe - even after updating adobe flash. 3) It is always saying UPDATE NOW for latest version. I click ok. I don't see much happening then it says to update now.....AGAIN.
All Replies (9)
Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac
Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).
Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.
Flash Player Version: Version 29.0.0.113
https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>
https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
Type about:support<enter> in the address bar. This page contains information about your system and Firefox.
In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.
The crash report is several pages of data. We need the report numbers to see the whole report.
Using your mouse, mark the most recent 7 - 10 crash reports, and copy them. Now go to the reply box and paste them in.
For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
Report ID Date Crashed 271a4407-4f89-44d9-8376-a3f8b3cfef20 3/16/2018 7:50 AM ab2906da-037b-49ca-ba2a-cd37a88a1bb3 3/12/2018 7:42 PM 832d86f2-4cc5-49d2-b032-84e5921d0d3e 3/2/2018 9:23 AM 7314e05b-85aa-4084-a3a9-b531e704abf7 2/19/2018 7:54 AM 2cd9d234-83b4-4bdb-b7b7-4e27df1a47d5 2/16/2018 9:59 PM 4333d952-9b2b-497d-b381-56965f7d7854 2/16/2018 9:55 PM 9fdc5f6a-528b-41e0-9f29-93ae77c5d5af 2/16/2018 9:52 PM 4333e1ad-0f58-4049-8c31-a80da3e505b6 1/20/2018 1:50 PM f0e918c4-ec81-4eb0-a85b-eea0da1c6ff4 1/20/2018 1:35 PM be94ea3b-4136-4e34-962a-aefb770a8235 1/17/2018 7:55 AM 964b2b23-1f82-4c28-a425-8450533e77b8 1/15/2018 7:33 AM 5a77a254-7e12-48c8-ab7c-5c594595db59 1/14/2018 9:19 PM 1186d30c-032a-4fb1-8a47-7425305ebc1e 12/30/2017 3:21 PM
FredMcD said
Note: If any reports do not have BP- in front of
the numbers/letters, click it to submit them.
The crash report is several pages of data. We
need the report numbers to see the whole report.
Sorry - I put in About:crashes - that is what showed up. Not sure what you wanted. OK - try this: https://crash-stats.mozilla.com/report/index/d98054b8-b396-4941-9457-51bd20180318
https://crash-stats.mozilla.com/report/index/8467713a-1a7b-484d-b610-9cbd80180318
https://crash-stats.mozilla.com/report/index/d41b7ac4-52ab-46ef-b463-d1aa30180318
If this is what you want - good. If you want more let me know. If this is not what you want - I guess I am not sure what you want. Sorry.
I finally got fed up today. So I Uninstalled Firefox and Adobe FlashPlayer. Cleaned the Register and rebooted. Then Re-installed both. Rebooted again. I will see what happens.
FoxTVuser said
Sorry - I put in About:crashes - that is what showed up. Not sure what you wanted. OK - try this: https://crash-stats.mozilla.com/report/index/d98054b8-b396-4941-9457-51bd20180318 https://crash-stats.mozilla.com/report/index/8467713a-1a7b-484d-b610-9cbd80180318 https://crash-stats.mozilla.com/report/index/d41b7ac4-52ab-46ef-b463-d1aa30180318 If this is what you want - good. If you want more let me know. If this is not what you want - I guess I am not sure what you want. Sorry.
Hi, since did all of the reg clean and uninstall/reinstall those reports are no longer valid info. Let us know if your Solution was the Answer.
bp-d98054b8-b396-4941-9457-51bd20180318 Version 57.0.4
Signature: CDeviceEnumerator::OnDeviceStateChanged
This is for Sumo's Related Bugs 1332789 NEW --- Crash in CDeviceEnumerator::OnDefaultDeviceChanged ++++++++++++++++++++++++++++++++++++++++ bp-8467713a-1a7b-484d-b610-9cbd80180318 Version 58.0.2
Signature: RtlpLowFragHeapAllocFromContext | RtlAllocateHeap | malloc | operator new | malloc | F_834462426____________________________________________________ ++++++++++++++++++++++++++++++++++++++ bp-d41b7ac4-52ab-46ef-b463-d1aa30180318 Version 58.0.2
Signature: CDeviceEnumerator::OnDeviceStateChanged
Process Type plugin (web) Filename: NPSWF64_27_0_0_170.dll
NPSWF64_27_0_0_170 = Shockwave Flash
This is for Sumo's Related Bugs 1332789 NEW --- Crash in CDeviceEnumerator::OnDefaultDeviceChanged
Separate Security Issue: Update your Flash Player or remove it using these links; http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac
Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).
Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.
Flash Player Version: Version 29.0.0.113
https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>
https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
The first reply said to uninstall. So that is what I did. Had no idea that would nullify all the results. Sorry.
It has been running at least 3 hours without a lockup. So that is looking good. But I won't know for sure for a number of days, since it has gone a number of days without a problem, and then another day it won't work for 30 min. Thanks for all the feedback. I will see what happens over this next week.