Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can't delete files in the list on the lefthand side of the TB screen. I'm using TB Quantum 58.0.2.

  • 1 reply
  • 2 have this problem
  • 1 view
  • Last reply by Onno Ekker

OneTreeForest
OneTreeForest
more options

I tried to add an Outlook email account to TB and was unsuccessful. Under "Local Folders" there are two subfiles from that attempt that I cannot delete. There is also a "Trash" subfile there too. AND, under my name "JEANNE" there is a file that is linked to nothing and it too has a "Trash" subfile. My other two email accounts managed under TB are functioning fine but I'd like to delete things I am not using! I've tried everything that seems logical and some things that don't.

Thanking you in advance if you can help me solve this problem.

I tried to add an Outlook email account to TB and was unsuccessful. Under "Local Folders" there are two subfiles from that attempt that I cannot delete. There is also a "Trash" subfile there too. AND, under my name "JEANNE" there is a file that is linked to nothing and it too has a "Trash" subfile. My other two email accounts managed under TB are functioning fine but I'd like to delete things I am not using! I've tried everything that seems logical and some things that don't. Thanking you in advance if you can help me solve this problem.

All Replies (1)

Onno Ekker
Onno Ekker
more options

I think they are special folders and will be removed when you remove the Outlook account. Go to Tools > Account Settings > [Outlook account] and select from the bottom left Account Actions > Remove account.