Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Clicking links in Thunderbird opens blank window in browser

  • 3 replies
  • 50 have this problem
  • 17 views
  • Last reply by Aynber

more options

Ever since the recent 52.4.0 update, clicking links in Thunderbird opens a new window in Chrome, but does not actually go to the link. Previously it would open a new tab in Chrome and go to the link. I have Thunderbird set to open Chrome instead of my default browser with the following settings:

network.protocol-handler.app.http;"/Applications/Google\ Chrome.app" network.protocol-handler.app.https;"/Applications/Google\ Chrome.app"

I reset the options, but it's still doing the same thing. Is this a bug, or do I need to add something new to the config?

Ever since the recent 52.4.0 update, clicking links in Thunderbird opens a new window in Chrome, but does not actually go to the link. Previously it would open a new tab in Chrome and go to the link. I have Thunderbird set to open Chrome instead of my default browser with the following settings: network.protocol-handler.app.http;"/Applications/Google\ Chrome.app" network.protocol-handler.app.https;"/Applications/Google\ Chrome.app" I reset the options, but it's still doing the same thing. Is this a bug, or do I need to add something new to the config?

Chosen solution

However, an update for Chrome was apparently just released, and did fix the issue, so it must have been a Chrome update that broke it. Thanks anyway!

Read this answer in context 👍 6

All Replies (3)

more options

Your problem is with the browser not Thunderbird, so it does not really a topic for this forum. However, I found something which may help you at the following link.

https://productforums.google.com/forum/#!topic/chrome/NOD5AiveQxU Ami5544 said: go to C:\Users\USERNAME\AppData\Local\Google\Chrome\User Data\Default\Local Storage

change USERNAME with your windows user-name delete all files in this direcotry.

more options

That answer seems to apply only to Windows. I'm using a Mac. Links within Chrome work just fine. It's only links coming from Thunderbird that has issues.

more options

Chosen Solution

However, an update for Chrome was apparently just released, and did fix the issue, so it must have been a Chrome update that broke it. Thanks anyway!