Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New FireFox 56.0.1 does not enable my existing Smart Card in Certificates->Security Devices.

  • 1 reply
  • 4 have this problem
  • 5 views
  • Last reply by tnguyen

more options

New updated FireFox 56.0.1 does not enable my existing and working (before 56.0.1) Smart Card in Certificates->Security Devices:

 - it shows my CAC but does not load its CAC reader driver.
 - "Log in" is not highlighted to allow to click to log in --> enabling my Smart Card to be used.
 - All of my CAC certificates are gone

I tried Firefox beta 58, same problem. Before Firefox 56.0.1 (56.0.0 or earlier), my Smart Card works well.

New updated FireFox 56.0.1 does not enable my existing and working (before 56.0.1) Smart Card in Certificates->Security Devices: - it shows my CAC but does not load its CAC reader driver. - "Log in" is not highlighted to allow to click to log in --> enabling my Smart Card to be used. - All of my CAC certificates are gone I tried Firefox beta 58, same problem. Before Firefox 56.0.1 (56.0.0 or earlier), my Smart Card works well.

All Replies (1)

more options

Screen shots of Smart Card devices and certs