Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

can't update

  • 1 reply
  • 2 have this problem
  • 3 views
  • Last reply by Matt

more options

message:The update could not be installed. Make sure that no other Thunderbird copies are running on your computer, then restart Thunderbird to try again.

restart gives the same mess

message:The update could not be installed. Make sure that no other Thunderbird copies are running on your computer, then restart Thunderbird to try again. restart gives the same mess

All Replies (1)

more options

try reinstalling Thunderbird from getthunderbird.com