Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

why can i open email photos in chrome but not in firefox

albacore569
albacore569
more options

Oftentimes I cannot open photos or cartoons that are sent to me as email attachments. However, when I use Chrome they do appear. Why?

Oftentimes I cannot open photos or cartoons that are sent to me as email attachments. However, when I use Chrome they do appear. Why?

All Replies (1)

ABitMore1024
ABitMore1024
more options

Try launching Firefox in Safe Mode and see if the problem persists. It's possible that one of the extensions you're running might be causing problems.

How to start Firefox in Safe Mode: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode#w_how-to-start-firefox-in-safe-mode