Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does the master password window pop-up sometimes when no password at site, and sometimes keeps coming back no matter what I do, except shut off???

  • 1 reply
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

Shayne Moses
Shayne Moses
more options

the master password window pops-up sometimes when no password at site, and sometimes keeps coming back no matter what I do, except shut off Is it a phisher-type thing?

the master password window pops-up sometimes when no password at site, and sometimes keeps coming back no matter what I do, except shut off Is it a phisher-type thing?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Could be a problem with an installed and enabled extension.

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window