Firefox crashes
What makes Firefox Crashes Constantly even when it's default browser and it's on it's latest version(sometimes, it makes whole system crashes)
bp-3a034f57-08ec-4b29-bf4a-b33872170104
bp-ee2587b9-36bf-4249-bc2d-d55312170113 bp-9c9b85f1-2dff-49d6-89f2-655a72170104 bp-49e2b5d6-38ec-46da-aa94-934022161231 bp-d61b7e9a-94d6-4625-96bc-aa9cc2161229 bp-21c95052-8d40-4d27-abe1-cae432161225 bp-b86fdb57-d2f6-4fce-bccd-a8f292161128 bp-505611a6-2211-4ae5-9144-33df82161112 bp-d219ba82-5922-4f69-8f17-9b1072161108 bp-841d50e4-efb7-4fc3-b0ab-9154d2161106 bp-0fd237bb-0d7a-481e-a245-3b0c32161105 bp-aecfdcc3-819c-4378-a559-a4bbe2161104 bp-aedd1eb5-ee4c-4ae6-b9b1-3b1aa2161026 bp-1bfba053-7f7a-4d6a-bb25-c80372161023 10/23/2016 10:57 PM bp-172606ab-116b-46b5-8a8e-466952161021 10/22/2016 6:19 AM bp-b6163a41-9c5b-41ac-9d03-434522161021 10/21/2016 10:23 PM bp-2b98f39b-0b69-45a0-b5d6-2cd802161020 10/20/2016 10:11 AM bp-aa7a56b6-7bbc-4b68-ab1c-a733a2161018 10/18/2016 7:43 AM bp-b550d457-595c-44ac-aab4-579a82161015 10/15/2016 10:50 PM bp-ed467ef1-4a9f-42af-b808-1997a2161008 10/9/2016 5:03 AM bp-52ca1b0f-d212-4f47-a5b4-ba4a32161008 10/9/2016 5:02 AM bp-983c34b3-8a68-4392-859b-697122161008 10/9/2016 12:39 AM bp-d2a24c82-c755-4d95-b86f-b5b762161004 10/4/2016 10:04 AM bp-3f9a9540-54e3-4753-85f9-dda9e2160930 10/1/2016 5:03 AM bp-51927037-a1e1-49f2-91ff-bca142160930 9/30/2016 7:36 AM bp-4ce9ba7f-bef1-4432-817d-1f82c2160927 9/27/2016 10:27 AM bp-0e3a05c2-1ba8-4557-b528-870f72160927 9/27/2016 10:26 AM bp-91bdc9a7-9b5a-4c71-88d5-bbd602160926 9/26/2016 8:58 AM bp-40bdcc76-c78f-49e9-9e0c-02a3d2160917 9/17/2016 12:55 PM bp-cc67d19a-52b0-479b-8f44-ac4052160917 9/17/2016 12:55 PM bp-7881e5eb-2b42-4ab7-8263-a51a42160912 9/13/2016 6:24 AM bp-89dfa725-a097-4e77-8cf4-230f52160912 9/12/2016 8:08 AM bp-42a5bb62-0bd0-452b-8774-4bb1a2160908 9/8/2016 11:10 AM bp-18f79f5c-271e-4e07-95f5-1a46f2160908 9/8/2016 11:03 AM bp-7011b0ed-9ee5-4a7a-8a3e-22be42160906 9/6/2016 10:53 AM bp-e9a1908d-c402-463f-867a-10a1b2160903 9/4/2016 12:08 AM bp-a2d1a41c-b810-40d6-93e3-7cabf2160903 9/3/2016 10:13 PM bp-9d35faf5-cdd7-4974-814a-f78b12160901 9/2/2016 12:33 AM bp-e5c7d634-7fb2-481f-8981-3229f2160901 9/1/2016 9:02 AM 3673e1db-baa5-4192-8431-79e560803f47 8/29/2016 10:51 AM bp-93c721a8-f507-48c4-9607-c4e812160827 8/28/2016 6:00 AM bp-d875560c-c5b1-47e6-8dac-c3bdb2160827 8/28/2016 5:59 AM bp-d706e0b9-125c-4ce1-bb44-b3b4c2160823 8/23/2016 10:38 AM bp-88e5a4e9-f806-4481-a6a0-25a182160806 8/6/2016 12:30 PM bp-0a038f48-c1fd-4cec-8a7f-114df2160803 8/4/2016 6:07 AM bp-e6bf95ee-2480-44c6-a1dd-6ab4b2160801 8/1/2016 12:03 PM bp-41afc50f-4a32-4b44-aaf4-020f12160801 8/1/2016 10:59 AM bp-cdd93680-c656-4a92-9459-f7be62160703 7/3/2016 6:06 PM bp-f8d94a3f-fe43-4135-8191-a23ed2160701 7/1/2016 7:19 PM bp-e00842a1-bf51-40e1-8736-e12972160630 7/1/2016 5:17 AM bp-32f8cb4d-6998-4b89-a096-e60752160624 6/24/2016 7:10 PM bp-cf1d95b4-6024-4cd2-905a-8640b2160620 6/21/2016 3:44 AM bp-92202fe6-4799-42fc-a64d-04fcf2160601 6/1/2016 1:51 PM 844a1a56-3b73-4d03-ae1a-65bf263fb1cf 4/27/2016 2:24 AM 330bf37d-f672-4bbb-82f2-b2b68a3b2df1 4/16/2016 2:07 PM 08204c30-bb43-4edb-93c5-60ddeaafbe38 12/9/2015 11:24 AM 90ebf5fd-e59d-4728-931a-7d4c53765b03 12/4/2015 8:00 AM 7800944c-45b5-4539-9372-8c12c3c2485f 12/2/2015 11:42 AM 3c11f11e-6165-429c-add6-5e03fb030f98 11/28/2015 8:35 AM f1bf7e41-99ca-49ae-8780-1d9f062bea74 11/20/2015 7:56 AM 3c5c033c-892e-4e4e-88ae-599275dbe1ed 11/18/2015 8:14 AM 06192fb3-6f58-4c7e-8e05-507a88dc1573 11/11/2015 9:17 AM 989f564e-7b19-4e46-bbe8-cdb21baa21c1 11/4/2015 9:00 AM eb69ee2d-0a4e-46ec-9952-e70245a5295b 10/29/2015 9:37 AM 4da6b061-c2ea-4ff0-a562-8a3b749af1eb 10/20/2015 9:17 AM f13ec4db-6728-4a5d-b2e3-54cbe7d3c291 9/15/2015 7:59 AM 3fdb19f3-da2b-444c-8d97-8ce65c7138f0 9/14/2015 6:55 AM 05ff3ffe-66b3-4967-b8ea-1af9d68953ca 9/13/2015 8:36 AM c826be86-a6df-4807-9874-782f8aa48ceb 8/27/2015 5:08 AM 0a961974-ca3e-42cc-a130-be044b7aac9c 8/22/2015 9:59 AM f8762f1a-48e4-4e8b-8d92-ecc3838c35f8 7/13/2015 3:46 PM a3e883d7-ae73-484b-bcd5-dc2ece1d504b bp-7c872274-1669-4fdf-adb4-ab0232170124 bp-653cb3d1-571e-4b26-8746-864002170130 bp-1de92f05-b06d-4f6c-93b8-832292170201
Modified by cor-el
All Replies (16)
bp-d61b7e9a-94d6-4625-96bc-aa9cc2161229 Signature: mozilla::net::nsStandardURL::BuildNormalizedSpec
avsda.dll = There are several programs that use this name ++++++++++++++++++++++++++++++++++++++++++++++++ bp-b86fdb57-d2f6-4fce-bccd-a8f292161128 Signature: js::TraceRange<T>
UnlockerHook.dll = Unlocker by unknown.
VisualTooltip.dll = Visual Tooltip : Necessaire à la gestion des fenetres reduites (Necessary for managing reduced windows) = Christian Salmon
l3codecx.ax = MPEG Layer-3 Audio Codec for Microsoft DirectShow
odbcint.dll = Microsoft ODBC Resource
xpsp2res.dll = Microsoft
This is for Sumo's Related Bugs 1259699 RESOLVED FIXED spike in JS-related EXCEPTION_STACK_OVERFLOW crashes on nightly
There are several programs that I could not identify. You need to find out what those programs are for.
Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Even when Add-ons are disabled and/or in Safe Mode, it still crashes(sometimes it crashes whole system)
Try to delete the cache files on the hard drive. You can see the location of the disk cache on the about:cache page.
- C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\cache2
Firefox uses two locations for the Firefox profile folder. Location used for the disk cache and other temporary files in "AppData\Local".
- C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\
Location used for the main profile in "AppData\Roaming".
- C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
cor-el said
Try to delete the cache files on the hard drive. You can see the location of the disk cache on the about:cache page.Firefox uses two locations for the Firefox profile folder. Location used for the disk cache and other temporary files in "AppData\Local".
- C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\cache2
Location used for the main profile in "AppData\Roaming".
- C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\
- C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
Wrong Operating System
Location of the cache files; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/
Close Firefox. Open your file browser to the above, and remove the folder.
For XP, see:
- C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\
- C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Profiles\<profile>\
cor-el said
For XP, see:
- C:\Documents and Settings\<user>\Application Data\Mozilla\Firefox\Profiles\<profile>\
- C:\Documents and Settings\<user>\Local Settings\Application Data\Mozilla\Firefox\Profiles\<profile>\
How about removing just individual cookies?
You can remove individual cookies in the Cookie Manager.
You can inspect cookies and passwords and permissions for the domain in the currently selected tab via these steps:
- click "View Cookies" in "Tools -> Page Info -> Security" to inspect the cookies from the domain in the currently selected tab
- click "View Saved Passwords" in "Tools -> Page Info -> Security" to inspect the passwords from the domain in the currently selected tab
Clear the search bar to see all cookies and passwords.
Note that you can open "Tools -> Page Info" via the control center 'i' button at the left end of the location/address bar.
- click the "Site Identity Button" (Control Center 'i' button) at the left end of the location/address bar
- click the arrow to expand the security message
- click "More Information" to open "Tools -> Page Info"
cor-el said
You can remove individual cookies in the Cookie Manager. You can inspect cookies and passwords and permissions for the domain in the currently selected tab via these steps:Clear the search bar to see all cookies and passwords. Note that you can open "Tools -> Page Info" via the control center 'i' button at the left end of the location/address bar.
- click "View Cookies" in "Tools -> Page Info -> Security" to inspect the cookies from the domain in the currently selected tab
- click "View Saved Passwords" in "Tools -> Page Info -> Security" to inspect the passwords from the domain in the currently selected tab
- click the "Site Identity Button" (Control Center 'i' button) at the left end of the location/address bar
- click the arrow to expand the security message
- click "More Information" to open "Tools -> Page Info"
How many cookies need to be deleted to makes this no longer persistent?
It would be best to remove all cookies from the site in question. You may lose any settings, password login, and other information.
Modified by FredMcD
bp-1de92f05-b06d-4f6c-93b8-832292170201 Signature: js::Allocate<T>
VisualTooltip.dll = Visual Tooltip : Necessaire à la gestion des fenetres reduites (Necessary for managing reduced windows) = Christian Salmon
l3codecx.ax = MPEG Layer-3 Audio Codec for Microsoft DirectShow
odbcint.dll = Microsoft ODBC Resource
xpsp2res.dll = Microsoft
UnlockerHook.dll = Unlocker by unknown. +++++++++++++++++++++++++++++++++++++++++++++ bp-653cb3d1-571e-4b26-8746-864002170130 Signature: js::AtomizeString
Flagged programs same as above
This is for Sumo's Related Bugs 1266870 RESOLVED DUPLICATE crash in js::AtomizeString and other signatures, starting 2016-04-21 ++++++++++++++++++++++++++++++++++++++++++++ bp-7c872274-1669-4fdf-adb4-ab0232170124 Signature: js::NativeObject::addPropertyInternal
Flagged programs same as above
This is for Sumo's Related Bugs 1316022 REOPENED --- Crash in js::NativeObject::addPropertyInternal, AddOrChangeProperty... in 50.0rc2
Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
I called for more help
bp-456c43aa-9c38-4e63-bb55-0b7122170207 Signature: jit | MEMORY_INFO_NOT_PRESENT
VisualTooltip.dll = Visual Tooltip : Necessaire à la gestion des fenetres reduites (Necessary for managing reduced windows) = Christian Salmon
l3codecx.ax = MPEG Layer-3 Audio Codec for Microsoft DirectShow
odbcint.dll = Microsoft ODBC Resource
xpsp2res.dll = Microsoft
UnlockerHook.dll = Unlocker by unknown.
This is for Sumo's Related Bugs 1277310 NEW --- Crash in jit | MEMORY_INFO_NOT_PRESENT
Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/system_file_checker.mspx?mfr=true
See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration