Firefox is crashing every 15 seconds since the last update
WHAT IN THE WORLD ARE YOU DOING TO YOUR SOFTWARE????
Since the last update on 9/03, Firefox is crashing every 15 seconds. I can't open more than 3 tabs, it freezes and crashes shortly thereafter.
How can I reverse the updates?? How can I set it up so that updates are not downloading without my ok?
In fact I would like to reverse ALL of the updates in the last year or so, which have been causing freezing and crashing more and more often - with exception of the SYNC tool.
Thank you
All Replies (6)
You can check if it helps to start Firefox in Safe Mode by holding down the Shift/Options key.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-":
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).
- Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
Alternatively you can open about:crashes via the location/address bar.
See also:
- http://kb.mozillazine.org/Mozilla_Crash_Reporter
- https://support.mozilla.org/kb/Mozilla+Crash+Reporter
If you can't open Firefox, see:
What crash reports?????? There is NOTHING left behind and I am not going to open this thing 3000 times to see it crash every 10 second to look for those crash reports or look those links up.
Plus I want to make sure all my tabs are saved. None of that time-consuming troubleshooting guarantees that.
I WANT TO GET RID OF THE UPDATES which ARE clearly CAUSING THE PROBLEM!!!! Thank you
Modified by jor001
read above
Modified by jor001
If you don't follow cor-el's instructions, we can't help you.
First start Firefox in Safe Mode. Then get the crash reports.
Separate Issue; Your System Details shows;
Installed Plug-ins
Shockwave Flash 16.0 r0
Shockwave Flash 18.0 r0
Having more than one version of a program may cause issues.
You must remove the older programs. Then get the current full installer.
Note: Edge on Win10 does not use ActiveX version but its own Flash.
Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac
Then reinstall the latest version.
Flash Player Version 18.0.0.232
https://www.adobe.com/products/flashplayer/distribution3.html
Note: Windows users must download the “Internet Explorer”
and “Plugin-based browsers” installers.
I do NOT have Flash 16 nor Flash 18. I do NOT have Active x and i do NOT have Win10.
LET ME REPEAT IT AGAIN FOR DUMMIES!!!:
HOW THE HELL DO I REMOVE THE LATER FIREFOX UPDATES FROM MY COMPUTER???????????????????????????????????????????????????????
Hailing Frequencies Closed.