Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

when on home page i select "mail" if I go to an email and click I get error message 404, no url why?

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

stack
stack
more options

I used to be able to go to each email from home page and it would open, now I get error message. Also when i try to email a photo, i get the same error code. Did not happen before I got firefox.

I used to be able to go to each email from home page and it would open, now I get error message. Also when i try to email a photo, i get the same error code. Did not happen before I got firefox.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use a bookmark to open a specific page on the server then try to navigate to that page starting with the main page or the sign in page of the website in case this bookmark is currently broken.

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window