Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Google Plus Video Playback Issue - video won't replay

  • 3 replies
  • 2 have this problem
  • 5 views
  • Last reply by s3477492

s3477492
s3477492
more options

For google plus videos when I go to watch it the video loads up fine and will play. However the replay the video won't playback. An attempt will just result with the last frame on screen with the loading circle going on. In addition attempting do go anywhere else in the vid will cause the youtube player to have it's usual error message "An error occured, please try again later". I disabled all me add-on/scripts to see if any of them were conflicting (particularly I thought youtube centre might be responsible) the issue still persisted the same. I tried the same link in chrome and it works perfectly with replay and all. Thanks for the help.

For google plus videos when I go to watch it the video loads up fine and will play. However the replay the video won't playback. An attempt will just result with the last frame on screen with the loading circle going on. In addition attempting do go anywhere else in the vid will cause the youtube player to have it's usual error message "An error occured, please try again later". I disabled all me add-on/scripts to see if any of them were conflicting (particularly I thought youtube centre might be responsible) the issue still persisted the same. I tried the same link in chrome and it works perfectly with replay and all. Thanks for the help.

All Replies (3)

guigs
guigs
more options

Hi s3477492, If you have Shockwave player enabled, the videos would be playing in an embedded player of the Google+ feed. Is it an embedded Youtube video?

It is possible to clear the storage of the flash player by right clicking on the player, selecting "Global Settings" and under "Storage" remove all the data.

This will clear old cookies stored in the player and reset the player's cache. It is also possible to flush the DNS local cache if clearing the player cache does not work at first for playback.

  1. open a cmd.exe
  2. run: /flushdns
  3. enter
  4. The window will close and the local dns cache will be removed.

Please post back with your results.

Modified by guigs

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does replay work if you reload the page via F5 or Ctrl+F5?

s3477492
s3477492 Question owner
more options

Thank you both for your replies. Yes it is a embedded youtube video. So did clear the flash settings and cache. Both yeilded a no result.

Yes it does work when you refresh the page. As in you can play it then once then the issue happens again. Like Starting over again.

I actually disabled flash in FF and that's forced google+ to use HTML5 and the videos are working perfectly again. Might use noscript or another script/add-on like it so as to not completely get rid of flash. If anyone is still curious as to why flash might be doing this and wants me to try things out I'm up for it.

Anyway, thanks for the help :)