Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

T'bird stopped sending msg with attachments or save it in drafts

  • 2 replies
  • 3 have this problem
  • 15 views
  • Last reply by rickj000

rickj000
rickj000
more options

When sending messages with attachments, I get the following error:

Sending of message failed. Unable to open the temporary file C:\Users\Rick\AppData\Local\Temp\moz_mapi\Document - 14101501 Dairy Queen Hastings - Created Nov 24, 2014.pdf. Check your 'Temporary Directory' setting. When I try to save it in Drafts:

Unable to save your message as draft. Unable to open the temporary file C:\Users\Rick\AppData\Local\Temp\moz_mapi\Document - 14101501 Dairy Queen Hastings - Created Nov 24, 2014.pdf. Check your 'Temporary Directory' setting.

There was possibly a Windows update a few days before the trouble.

I can't find 'Temporary Directory' setting and wouldn't know what to do with it if I found it.

When sending messages with attachments, I get the following error: Sending of message failed. Unable to open the temporary file C:\Users\Rick\AppData\Local\Temp\moz_mapi\Document - 14101501 Dairy Queen Hastings - Created Nov 24, 2014.pdf. Check your 'Temporary Directory' setting. When I try to save it in Drafts: Unable to save your message as draft. Unable to open the temporary file C:\Users\Rick\AppData\Local\Temp\moz_mapi\Document - 14101501 Dairy Queen Hastings - Created Nov 24, 2014.pdf. Check your 'Temporary Directory' setting. There was possibly a Windows update a few days before the trouble. I can't find 'Temporary Directory' setting and wouldn't know what to do with it if I found it.

Chosen solution

You need to delete the document from the C:\Users\Rick\AppData\Local\Temp\moz_mapi folder.

These folders etc are in the 'AppData' folder which is hidden by default. You can make hidden files and folders visible.

Read this answer in context 👍 0

All Replies (2)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
more options

Chosen Solution

You need to delete the document from the C:\Users\Rick\AppData\Local\Temp\moz_mapi folder.

These folders etc are in the 'AppData' folder which is hidden by default. You can make hidden files and folders visible.

rickj000
rickj000 Question owner
more options

I could find no document in that folder so I renamed the moz_mapi folder and after a restart that seemed to work. T'bird must have made a fresh one.