Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Why does firefox save some usernames and passwords and not others - especially for the same website?

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by pgpittman

pgpittman
pgpittman
more options

I use several different LogMeIn accounts, each with their own username and password. About a month ago, Firefox stopped asking to save the username and password to new accounts I access. I've even deleted all accounts and started over - most of the time I will be asked to save to login information but other LogMeIn accounts I access Firefox will not ask to save the passwords. Any help you can provide will be greatly appreciated.

I use several different LogMeIn accounts, each with their own username and password. About a month ago, Firefox stopped asking to save the username and password to new accounts I access. I've even deleted all accounts and started over - most of the time I will be asked to save to login information but other LogMeIn accounts I access Firefox will not ask to save the passwords. Any help you can provide will be greatly appreciated.

Chosen solution

I got this taken care of. After removing all the old login names and passwords, you need to restart Firefox with a warm boot.

Read this answer in context 👍 1

All Replies (1)

pgpittman
pgpittman Question owner
more options

Chosen Solution

I got this taken care of. After removing all the old login names and passwords, you need to restart Firefox with a warm boot.