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How do I add my work email to thunderbird?

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  • 1 has this problem
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  • Last reply by Toad-Hall

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I'm trying to ad my work email account o to Thunderbird but whenever I try to connect I get the error message "Configuration unable to verify, are you sure you're using the correct username/pasword." I know that I am using the the correct password and the correct email because I'm able to log onto the account through the internet.

Email address- [email protected] (I receive emails to that account through gmail)

Incoming- s82172.gridserver.com SSL IMAP

Outgoing- s82172.gridserver.com SSL SMTP

I'm trying to ad my work email account o to Thunderbird but whenever I try to connect I get the error message "Configuration unable to verify, are you sure you're using the correct username/pasword." I know that I am using the the correct password and the correct email because I'm able to log onto the account through the internet. Email address- [email protected] (I receive emails to that account through gmail) Incoming- s82172.gridserver.com SSL IMAP Outgoing- s82172.gridserver.com SSL SMTP

All Replies (1)

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Mattd

you have already asked this question. It is helpful if you keep to the one thread otherwise communication will get lost. I responed to the first question and by luck saw that you had also created this extra question.

Use this question: https://support.mozilla.org/en-US/questions/999220#answer-570282