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cannot set up sync

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by christ1

BadgC
BadgC
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I have sync set up on my PC with a username, password and recovery key. I have installed firefox on my android phone and wish to sync to the desktop. On the desktop system I select sync and pair a device and it asks me for the code from the phone When I select sync from the settings menu on the phone it asks me to log in to an account it does not give me the code. I have tried setting up an account from the phone however having done this it still does not offer me a code. How can I get the code to put into my desktop system? Thanks.

I have sync set up on my PC with a username, password and recovery key. I have installed firefox on my android phone and wish to sync to the desktop. On the desktop system I select sync and pair a device and it asks me for the code from the phone When I select sync from the settings menu on the phone it asks me to log in to an account it does not give me the code. I have tried setting up an account from the phone however having done this it still does not offer me a code. How can I get the code to put into my desktop system? Thanks.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
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FF 29 comes with a new version of Sync, which isn't compatible with the old Sync.

https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync

https://support.mozilla.org/en-US/kb/how-do-i-set-up-firefox-sync