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Firefox using/changing printer preferences in Windows 7 Pro

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  • Last reply by guigs

dlamp67
dlamp67
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I have a workstation printing to a Kyocera copying machine that is on the network. When she prints from Firefox, it sends the print request to the wrong cassette. I have reset the printer information in about:config. Removed and re-installed the network printer numerous times on the workstation. The workstation is running version 27.0.1. I have 10 different workstations all on the same network running the same version of Firefox and this is the only workstation I have an issue with. Any help would be appreciated.

I have a workstation printing to a Kyocera copying machine that is on the network. When she prints from Firefox, it sends the print request to the wrong cassette. I have reset the printer information in about:config. Removed and re-installed the network printer numerous times on the workstation. The workstation is running version 27.0.1. I have 10 different workstations all on the same network running the same version of Firefox and this is the only workstation I have an issue with. Any help would be appreciated.

Chosen solution

If setting are not being kept, try the pref.js file https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox if they are not saving troubleshooting How to fix preferences that won't save

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guigs
guigs
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Chosen Solution

If setting are not being kept, try the pref.js file https://support.mozilla.org/en-US/kb/fix-printing-problems-firefox if they are not saving troubleshooting How to fix preferences that won't save