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Hotmail scroll bar and new, reply, reply all etc buttons do not work on MSI ;aptop with Firefox

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

Alan
Alan
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Lately, with a new version o Firefox, I have opened my hotmail account and the scroll bar and the new, reply, reply all etc buttons do not work. I can work around this, but would like to get things back to normal. I am having this problem on an MSI laptop. Months ago, I did not have this problem with the same computer.

Lately, with a new version o Firefox, I have opened my hotmail account and the scroll bar and the new, reply, reply all etc buttons do not work. I can work around this, but would like to get things back to normal. I am having this problem on an MSI laptop. Months ago, I did not have this problem with the same computer.

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.