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All of the sudden I am having trouble with getting a bank statement to come up

  • 4 replies
  • 1 has this problem
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  • Last reply by srkatz

srkatz
srkatz
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This also happens in other web pages as well when trying to pull something from within the web page. I am on a Mac. If I use safari I get what I want no problem. I turned off pop up blocker and this does not fix the problem.

This also happens in other web pages as well when trying to pull something from within the web page. I am on a Mac. If I use safari I get what I want no problem. I turned off pop up blocker and this does not fix the problem.

Chosen solution

thanks that worked appreciate the help

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finitarry
finitarry
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Something that is supposed to pop up is not doing that when you click something? Are you using any ad blocking extensions or software or proxies?

srkatz
srkatz Question owner
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No other software etc. It just started happening today. The items I did need opened fine in Safari. So it is not a problem in the Web pages I was on.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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I don't read the Mac threads closely, but I think I have seen advice to disable the Adobe Acrobat plugin and use the native Apple PDF viewer instead. Could you try that?

Tools > Add-ons > Plugins

srkatz
srkatz Question owner
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Chosen Solution

thanks that worked appreciate the help