Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After I updated, now buttons on sites are inactive (I click on them and nothing happens). I've tried many things. What's going on?

  • 2 replies
  • 2 have this problem
  • 7 views
  • Last reply by Jorge1927

Jorge1927
Jorge1927
more options

I tried re-installing Firefox - no change. From Internet Explorer all buttons are active - this only happens in Firefox. 'Some' buttons on 'some' sites are active. But most buttons are inactive - the cursor placed above the button does nothing.

I tried re-installing Firefox - no change. From Internet Explorer all buttons are active - this only happens in Firefox. 'Some' buttons on 'some' sites are active. But most buttons are inactive - the cursor placed above the button does nothing.

Chosen solution

Both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause this issue. Disable or uninstall those add-ons. 

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Read this answer in context 👍 1

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Chosen Solution

Both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause this issue. Disable or uninstall those add-ons. 

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
Jorge1927
Jorge1927 Question owner
more options

That did it - thanks! Whew! Grrrr!  :-)