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Firefox crashing 6.0.2, a dozen times or more a day even after starting in safe mode, disabling add-ons and going through all the guides on Firefox crashes

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  • Last reply by Julia

Julia
Julia
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I've done 3 uninstalls, 2 of them all the way, one keeping the customizations. I have reinstalled each time. I've updated my plug-ins, restarted in safe mode with everything disabled (including plug-ins and add-ons) and am going nuts trying to figure out why Mozilla keeps crashing. It ALWAYS crashes on the Firefox add-on page, it sometimes crashes on Youtube and Facebook and rarely on google pages. I have ran MalwareBytes, SuperAnti-Spyware, Norton scans and Norton Power Eraser, they all say that I am clean, my computer is clean and the worse thing they can find are cookies.

Please help. Thanks!!

I've done 3 uninstalls, 2 of them all the way, one keeping the customizations. I have reinstalled each time. I've updated my plug-ins, restarted in safe mode with everything disabled (including plug-ins and add-ons) and am going nuts trying to figure out why Mozilla keeps crashing. It ALWAYS crashes on the Firefox add-on page, it sometimes crashes on Youtube and Facebook and rarely on google pages. I have ran MalwareBytes, SuperAnti-Spyware, Norton scans and Norton Power Eraser, they all say that I am clean, my computer is clean and the worse thing they can find are cookies. Please help. Thanks!!

All Replies (1)

Julia
Julia Question owner
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Some of the IDs are: bp-4114edef-c971-4186-be78-d7caf2110917, bp-75ebb8f1-eb77-48c5-8459-855d92110917, bp-9058c487-b913-4932-a6f6-4fbb12110917, bp-9e06e3c8-43ec-4f78-ad70-de51c2110917, bp-c5af28a9-ce6c-4ab7-9c66-07d552110917, bp-579cc0c9-d018-4645-9a05-377f32110917.

Thanks!