Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I update to 5.0 successfully, but start page says it is not updated

  • 2 replies
  • 5 have this problem
  • 5 views
  • Last reply by tmflorio

diswood
diswood
more options

I have "successfully" updated to the latest version of Firefox (5.01). When I log in, the window says I have not updated to the latest version. When I go to "help about Firefox) it says the version is 5.01. What's up?

I have "successfully" updated to the latest version of Firefox (5.01). When I log in, the window says I have not updated to the latest version. When I go to "help about Firefox) it says the version is 5.01. What's up?

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Your UserAgent string in Firefox is messed up by another program that you installed. It shows that you are using Firefox 3.5.7 to the websites that you visit. http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.extra.firefox
Right-click that preference and select Reset
Then restart Firefox

tmflorio
tmflorio
more options

I'm getting the same problem with 6.0.2...

in about:config

filter general.useragent

shows only general.useragent.compatMode.firefox;false general.useragent.locale;en-US

No extra.

what now?