We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does my new tab button not work?

  • 3 replies
  • 18 have this problem
  • 5 views
  • Last reply by adopted

more options

When I click on the plus sign to get a new tab it is not responding so I have to open up an entire new mozilla window if I want to look at mulitple websites at a time. I have restarted my computer several times and this has not helped. I would appreciate any advice anyone has and I would prefer to work with one browser open and have access to multiple tabs. Also, if I click a link on a website that will open a new tab but I cannot not open one by clicking the plus sign or the clicking new tab on the drop down menu.

When I click on the plus sign to get a new tab it is not responding so I have to open up an entire new mozilla window if I want to look at mulitple websites at a time. I have restarted my computer several times and this has not helped. I would appreciate any advice anyone has and I would prefer to work with one browser open and have access to multiple tabs. Also, if I click a link on a website that will open a new tab but I cannot not open one by clicking the plus sign or the clicking new tab on the drop down menu.

Chosen solution

Ask Toolbar can cause that problem. Uninstall it.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Read this answer in context 👍 4

All Replies (3)

more options

Chosen Solution

Ask Toolbar can cause that problem. Uninstall it.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

more options

Thanks! That fixed it right up!

more options

Me too... I didn't want the stupid Ask toolbar anyway.