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AdobePDF Plug-in for Firefox & Netscape 10.0.1 won't update for me

  • 4 replies
  • 293 have this problem
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  • Last reply by DJFelice

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I check my plug-ins almost daily. Adobe Acrobat needed to update. I have never had trouble before with this. It's Adobe PDF Plug-in for Firefox and Netscape 10.0.1 that won't update. Thing is the Adobe Manger came on and it looked like it was done and in my Add-ons box it's there but the plug-in on my Firefox plug-in page says it's outdated. I tried to install it several times and the Adobe Manger downloads but site still says it's outdated. My Adobe Reader X works fine though. Maybe this is something I don't have to worry about but I don't know. So, I'm asking for some help. Also, even though this didn't update correctly, when I did update the first time it brought along a new plug-in called getPlusPlus for Adobe 162103, at first I disabled it in my add-0n/plug-in box but I read that this helps Adobe Reader and I enabled it. But the Plug-in box remains grey and says unknown. So, should I disable it? Thanks for any help you can give me. Sincerely, Debbie

I check my plug-ins almost daily. Adobe Acrobat needed to update. I have never had trouble before with this. It's Adobe PDF Plug-in for Firefox and Netscape 10.0.1 that won't update. Thing is the Adobe Manger came on and it looked like it was done and in my Add-ons box it's there but the plug-in on my Firefox plug-in page says it's outdated. I tried to install it several times and the Adobe Manger downloads but site still says it's outdated. My Adobe Reader X works fine though. Maybe this is something I don't have to worry about but I don't know. So, I'm asking for some help. Also, even though this didn't update correctly, when I did update the first time it brought along a new plug-in called getPlusPlus for Adobe 162103, at first I disabled it in my add-0n/plug-in box but I read that this helps Adobe Reader and I enabled it. But the Plug-in box remains grey and says unknown. So, should I disable it? Thanks for any help you can give me. Sincerely, Debbie

All Replies (4)

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I think there is a bug in Plug-in check. It happened to me as well in the last few days. There's no newer version of Adobe Reader that I know of. Anyway, Adobe is going to release a patch next Tuesday, maybe that'll fix this bug.


http://www.zdnet.com/blog/security/adobe-readies-critical-pdf-reader-patch-tuesday/8751?tag=nl.e539

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Thanks! I don't know if that's what's caused this or not since it's the first time to happen to me. I am no techno person and never heard of 'patches'. So I am assuming that means another update is coming. Like I said in my post, so far I am having no problems with reading PDF files with Acrobat Reader X, so can't figure out what happened with this latest plug-in update. Unless my Avast Antivirus program wouldn't let it update but it's never stopped any of my other updates in the past. Debbie

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No, it won't interfere with your Adobe Reader X as it is only the problem with the plug-in. Your Adobe Reader X will still function normally. You should receive a notice from Adobe in your PC to notify you there's an update waiting to be installed, if you have chosen to be notified:

Open Adobe Reader X > Edit > Preference > Updater and choose whatever option you prefer.

Or you can also check for update periodically at Help > Check for Updates

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Yes, I do get Adobe Updates and I did go to Adobe and clicked on the Updates part and it said no new updates available yet. Thanks alot! I won't worry about this and hopefully another update is coming and it will take care of the Plug-in update problem. I still don't know anything about that getPlusPlus for Adobe 162103 that popped up with the Adobe Update I tried to do but guess I'll keep it on since it's supposed to help the Adobe Reader. Debbie