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why does your antivirus program take so long to activate?!!!!!

  • 1 reply
  • 3 have this problem
  • 44 views
  • Last reply by alan_r

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Firefox told me that I was unprotected and suggested I download and install your antivirus software..which I was trying to do!When it said I needed an "activation key" I said 'ok' but when it was loading I went and had TWO cigarettes and it STILL wasn't done and now it keeps interrupting my viewing of sites with a "you're unprotected!!" message but it doesn't seem worth trying to get the antivirus program loaded if it's going to take "forever and a day" to load it!!Up until now I've been very happy with Firefox...now you have me wondering about this whole mess!Please fix this!!

Firefox told me that I was unprotected and suggested I download and install your antivirus software..which I was trying to do!When it said I needed an "activation key" I said 'ok' but when it was loading I went and had TWO cigarettes and it STILL wasn't done and now it keeps interrupting my viewing of sites with a "you're unprotected!!" message but it doesn't seem worth trying to get the antivirus program loaded if it's going to take "forever and a day" to load it!!Up until now I've been very happy with Firefox...now you have me wondering about this whole mess!Please fix this!!

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No such thing as Firefox antivirus program. You have malware of some sort. You should get yourself an anti-virus program if you haven't got one already. For a start you could download and run Malwarebytes Anti-Malware and one or more of the respectable free online anti-virus scanners such as Trend-Micro, Norton, Panda etc.

I've got in early but you will get plenty of suggestions.